Privacy policy
This is a translation. If the versions differ, the German version prevails.
This privacy policy was last updated on 8 September 2026 and applies to citizens and persons with permanent residence in the European Economic Area and Switzerland.
In this privacy policy, we explain what we do with the data we have collected about you via https://pmi-media-solutions.com. We recommend that you read this document carefully. When processing data, we comply with the legal requirements. Among other things, this means:
- We clearly state the purposes for which we process personal data. We do this by means of this privacy policy.
- We aim to limit our collection of personal data to the personal data that is needed for legitimate reasons.
- We will first obtain your explicit consent where this is necessary in order to process your personal data.
- We take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf.
- We respect your right to access, rectification or erasure of your personal data.
If you have any questions or want to know which personal data we hold about you, please contact us.
1. Purpose, data and retention period
We may collect or receive personal data for a number of purposes connected with our business operations, including the following:
1.1 Contact – by phone, mail, email and/or web forms
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of the city/town
- An email address
- A telephone number
- A signature
The basis on which we may process this data is:
Necessary for the performance of a contract or for preparatory steps in connection with a contract to which the data subject is a party.
Retention period
We retain this data until the service is terminated.
Contact via WhatsApp
You can also reach us via WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a company of the Meta group. When you write to us there, WhatsApp processes your phone number, your profile name, the content of your messages and metadata (e.g. the time of the message). The content is end-to-end encrypted; WhatsApp may also transfer metadata to Meta companies in the USA. The basis for this is the EU-US Data Privacy Framework, under which Meta is certified. The legal basis for our processing is Art. 6(1)(b) GDPR (pre-contractual steps) or Art. 6(1)(f) GDPR (our legitimate interest in fast communication through the channel you have chosen). Use is voluntary – if you do not want this, simply send us an email. You can find details on data processing by WhatsApp at whatsapp.com/legal/privacy-policy-eea.
1.2 Payments
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of the city/town
- Account name or alias
- An email address
The basis on which we may process this data is:
Necessary for the performance of a contract or for preparatory steps in connection with a contract to which the data subject is a party.
Retention period
We retain this data until the service is terminated.
1.3 To support services or products that a customer wants to purchase or has purchased
For this purpose we use the following data:
- A first and last name
- Account name or alias
- A home or other physical address, including street name and name of the city/town
- An email address
The basis on which we may process this data is:
Necessary for the performance of a contract or for preparatory steps in connection with a contract to which the data subject is a party.
Retention period
We retain this data until the service is terminated.
1.4 Newsletters
For this purpose we use the following data:
- A first and last name
- An email address
The basis on which we may process this data is:
Once consent has been given.
Retention period
We retain this data until the service is terminated.
1.5 Registering an account
For this purpose we use the following data:
- A first and last name
- Account name or alias
- An email address
- A home or other physical address, including street name and name of the city/town
The basis on which we may process this data is:
Necessary for the performance of a contract or for preparatory steps in connection with a contract to which the data subject is a party.
Retention period
We retain this data until the service is terminated.
1.6 To be able to comply with legal obligations
For this purpose we use the following data:
- A first and last name
- A home or other physical address, including street name and name of the city/town
- An email address
- Account name or alias
The basis on which we may process this data is:
Necessary for the performance of a contract or for preparatory steps in connection with a contract to which the data subject is a party.
Retention period
We retain this data until the service is terminated.
2. Cookies
This website does not set any cookies and does not use any tracking or analytics services. When paying via our payment service provider Stripe, Stripe's own privacy provisions apply (stripe.com/privacy, see also section 5).
3. Disclosure practices
We disclose personal data if we are required to do so by law or by court order, e.g. at the request of a law enforcement authority, to the extent permitted under the statutory provisions, in order to provide information, or for an investigation into a matter concerning public safety.
If our website or our company is taken over or sold as part of a merger or acquisition, your data may be disclosed to our advisors and potential buyers and transferred to the new owners.
4. Security
We are committed to the security of personal data. We take appropriate security measures to limit misuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that this access is protected, and that our security measures are reviewed regularly.
The security measures we use include:
- TLS/SSL encryption of all connections
- HTTP Strict Transport Security and related security headers and browser policies
- SPF and DKIM for sending email
5. Third-party websites
This privacy policy does not apply to third-party websites connected to our website by links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.
6. Amendments to this privacy policy
We reserve the right to make changes to this privacy policy. It is recommended that you read this privacy policy regularly in order to stay informed about changes. In addition, we will inform you wherever possible.
7. Accessing and editing your data
If you have any questions or want to know which personal data we hold about you, please contact us. You can reach us using the information below. You have the following rights:
- You have the right to know why your personal data is needed, what happens to it and how long it is retained.
- Right of access: You have the right to view the personal data we hold about you.
- Right to rectification: You have the right to supplement or correct your personal data and to have it erased or blocked whenever you wish.
- If you have given us your consent to process your data, you have the right to withdraw this consent and to have your personal data erased.
- Right to data portability: You have the right to request all of your personal data from a controller and to transfer it in its entirety to another controller.
- Right to object: You may object to the processing of your data. We will comply with this unless there are legitimate grounds for the processing.
Please make sure that you always state clearly who you are, so that we can be certain that we are not editing or deleting the data of the wrong person.
8. Submitting a complaint
If you are not satisfied with the way in which we handle (your complaint about) the processing of your personal data, you have the right to lodge a complaint with the data protection authority.
9. Contact details
PMI Media Solutions
C/ Marbella Num 17
Local 48-57 Platja de Palma
07610 Palma
ILLES BALEARS
Spain
Website: https://pmi-media-solutions.com
Email: info@pmi-media-solutions.com
Phone number: +34 623 82 17 24
10. Data requests
You can send data requests informally by email to info@pmi-media-solutions.com – for example:
- Submit a request for access to the data we process about you.
- Submit a request for erasure of the data if it is no longer relevant.
- Submit a request for an export file of the data we process about you.